About Start Software

Start Software is an award-winning developer and leading publisher of asbestos software, systems for the legal services industry and more.

Want to know more about asbestos software Alpha Tracker? Alpha Tracker is the most used asbestos software in the UK, Australia & New Zealand with more than 60m items of asbestos data stored.

Our legal services software Alpha Legal helps will writers, accountants, solicitors, IFAs and estate agents to communicate securely with clients. Read about developments here on the blog.

Or need help with Alpha Anywhere or Alpha Transform projects or software development? You'll find useful info here.

5 reasons to switch to Microsoft IIS web server for Alpha Tracker - important read!

Many of our larger clients are now using the Microsoft web server software, IIS, to run their Alpha Tracker systems.  What is this all about, why have we helped them to switch, and what are the benefits?

What is a web server?

Every web system needs web server software for it to run.  Google, Facebook, online banking systems and - in particular - Alpha Tracker, all need web server software to operate. 

Alpha Tracker has web server software built in, and this software works well for most of our clients, especially the smaller ones (say, consultancies with fewer than 10 staff).  

For larger consultancies, Alpha Tracker's web server can sometimes slow down.  You may have noticed this when lots of users are signed in or during busy afternoons when you are invoicing, the site team are uploading data, and clients are using the portal to check registers or download reports!  


Microsoft IIS runs some of the world's biggest websites and web systems.  It's a hugely secure, reliable and robust web server with vast resources at Microsoft supporting and developing it.

What happens if we switch?

We can usually keep your Alpha Tracker web address the same as it was before.  In fact, we can drop the "extra ports" if we have had to install them (to share the workload between users or offices).  Life becomes simpler because you only have one web address to use.

We need a couple of hours of downtime to make the switch.

What benefits will I see?
  1. The system may be faster in general

  2. The system will perform at the same speed all day.  You won't find that the system slows down as the day progresses

  3. We won't need to restart systems either overnight or during the day if your software stops responding

  4. Behind the scenes, you'll know that all of Microsoft's resources are working to ensure that your system is secure and protected from hackers.
Is there a cost?

Unfortunately, yes, a relatively small one.  We have to pay a licence fee to use the Alpha/IIS connection and we pass this on at cost.  Contact your local Alpha Tracker office for a quotation (UK or Aus/NZ).

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