There are some of the comments we've heard in the last week alone:
"We didn't have to do this sort of thing years ago""Why do we have to send documents securely? Won't email do?""Can I just tell you our bank account details over the phone? Won't that be secure?"
This is the awful story of Amy, a 30-year-old who was targeted by sophisticated scammers who took £25K from her. She was caught off-guard and thought she was doing the right thing, only to discover, too late, that she was being manipulated.