About Start Software

Start Software is an award-winning developer and leading publisher of asbestos software, systems for the legal services industry and more.

Want to know more about asbestos software Alpha Tracker? Alpha Tracker is the most used asbestos software in the UK, Australia & New Zealand with more than 60m items of asbestos data stored.

Our legal services software Alpha Legal helps will writers, accountants, solicitors, IFAs and estate agents to communicate securely with clients. Read about developments here on the blog.

Or need help with Alpha Anywhere or Alpha Transform projects or software development? You'll find useful info here.

Support Desk performance in October - 97% of High Priority calls were resolved in 2 hours

We've just had the Support Desk results in for October 2021.

It was a good month.  We answered 554 calls in total, and 97% of the most urgent were resolved within 2 hours.  Overall, 86% of all questions were answered within the timescales set by the caller.

Support Desk - October 2021

You can see from the chart that this is the third month in a row that the urgent call performance has improved - well done to our Support Team.


Popular posts from this blog

Great customer feedback x 3!

Alpha Validator update released

Christmas Arrangements 2009

Blog Archive

Show more