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Showing posts from August, 2010
About Start Software
Start Software is an award-winning developer and leading publisher of asbestos software, systems for the legal services industry and more.
Want to know more about asbestos software Alpha Tracker? Alpha Tracker is the most used asbestos software in the UK, Australia & New Zealand with more than 60m items of asbestos data stored.
Our legal services software Alpha Legal helps will writers, accountants, solicitors, IFAs and estate agents to communicate securely with clients. Read about developments here on the blog.
Or need help with Alpha Anywhere or Alpha Transform projects or software development? You'll find useful info here.
Huge performance improvements in Tracker Web Server v1.5
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A large part of the core code base in Tracker Web Server has been rewritten resulting in speed increases of 50x for some operations. The whole website feels much, much "snappier" especially with larger client sites.
In addition, new database optimisations within the Asbestos Tracker databases have helped to make the Tracker Web Server experience a much slicker one.
Contact the office if you want the upgrade which also includes a new facility for users to be able to email the contents of library folders back to themselves (rather than having to download each document separately).
In addition, new database optimisations within the Asbestos Tracker databases have helped to make the Tracker Web Server experience a much slicker one.
Contact the office if you want the upgrade which also includes a new facility for users to be able to email the contents of library folders back to themselves (rather than having to download each document separately).
Busiest ever support month - 90% of calls resolved on time
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July 2010 has been our busiest ever support month with 174 problem calls logged by Elaine and the team.
We solved 89.6% (I'm counting that as 90%!) of the calls on time - something we're very proud of.
We hope your call wasn't one of the 10% and we will strive to do even better in August.
We solved 89.6% (I'm counting that as 90%!) of the calls on time - something we're very proud of.
We hope your call wasn't one of the 10% and we will strive to do even better in August.
New Tracker Dashboard v1.0.35
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We're pleased to announce an update to Tracker Dashboard (the Tracker module which sends automatic, personalised emails with Tracker data, summaries and action lists).
The new version can also send data as .CSV files so that it can be read straight into Excel.
If you would like the update, which is free of charge to all Tracker clients with active support contracts, please contact the office.
The new version can also send data as .CSV files so that it can be read straight into Excel.
If you would like the update, which is free of charge to all Tracker clients with active support contracts, please contact the office.