One of the questions we're often asked here at Alpha Legal is How do older people react when asked to send their ID documents electronically? Do older people manage OK or do they struggle with technology?
In our experience, senior citizens are just as capable as younger generations when using technology. A year of social distancing has been the game-changer here. Smartphones, tablets and laptops have all been grasped with open arms in order that grandparents (in particular) have been able to keep in touch with children and grandchildren.
Don't assume that grey hair means that users will struggle with Alpha Legal, because, likely as not, they won't!
Here is an article from today's Guardian newspaper which really backs up that claim: https://www.theguardian.com/technology/2021/apr/06/britons-aged-75-and-over-using-internet-nearly-double-in-seven-years?CMP=Share_AndroidApp_Other
Let us know your experience with electronic ID checks in Alpha Legal and other products. Have you found that older users are generally comfortable? Comment below!
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