Monday, 9 December 2013

We're turning Start Software into a 24x7 global operation

The last few months have been really interesting and challenging for us.  For the benefit of our existing customers and to ensure that we have a growing business with new markets to develop, we have been expanding into Australia with the opening of a new office in Adelaide.  We're expecting to open more offices in other countries too - probably starting in the US.

169 Fullarton Road - our base in Adelaide
Sarah on reception
Busy working on the next release of Alpha Tracker
We're trying to make the most of the time difference between the UK and Australia, using the staff "down under" to provide technical support to our UK customers out of normal UK working hours and testing development work between UK working days so that the development clock never stops ticking.  For such a small company, this has been difficult to achieve but we're getting there - and the feedback from our customers has been entirely positive which is just what we wanted to see.

I'm learning all the time and happy to share my experiences if you're looking to do the same with your company - do get in touch if I can be of help.

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