Friday, 13 December 2013

Expect the unexpected! A real call from our 24x7 support desk

I just took this call on our 0845 612 2402 software support line:

Caller: “Hello, I’ve come home today to find a parcel has been thrown over my back fence. It contains liquid and my dog has the run of the garden.  If he had bitten into the bottle he could have died.  What are you going to do about it?!?!”.

Me: “You’ve phoned Start Software, we’re a software company”

Caller: “Fair enough”.

End of call!

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