Twice this week we've been asked for software changes which were urgent but quite complex (clients needed us to make changes to web-facing systems in time for demonstrations with new customers).
On both occasions, were were able to do the changes on the same day - Dan and Ricky were the two programmers who specified, coding and tested the changes within hours of the requests coming in.
"Thanks Ricky - really
appreciate what you've done" was one of the responses. Good work all round.
Great customer feedback x 3!
Three emails just arrived one after the other - and each put a smile on our faces and a spring in our step! Feedback #1... "We smashed our audit! Thank you so much for your help" from a new customer where we have been providing Alpha Five support and mentoring to help them to develop an Intranet quality & audit system Feedback #2... "hi Tom. It looks fantastic! Very well done" from a client reviewing the latest changes to a web data analysis system we have written using Alpha Anywhere , SQL Server and JavaScript Feedback #3... " The launch of Alpha Tracker here is going really well ... thank you so much" from an asbestos consultancy feeling the benefits of their Alpha Tracker asbestos software installation. We really appreciate it when customers take the time to send us feedback like this - it makes the hard work seem worthwhile!
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