About Start Software

Start Software is an award-winning developer and leading publisher of asbestos software, systems for the legal services industry and more.

Want to know more about asbestos software Alpha Tracker? Alpha Tracker is the most used asbestos software in the UK, Australia & New Zealand with more than 60m items of asbestos data stored.

Our legal services software Alpha Legal helps will writers, accountants, solicitors, IFAs and estate agents to communicate securely with clients. Read about developments here on the blog.

Or need help with Alpha Anywhere or Alpha Transform projects or software development? You'll find useful info here.

Support desk performance in June 2018

Following on from May's stats, June turned out to be another busy month with 561 calls taken.

92% of the high priority calls were solved within the 2 hour deadline which is a good result given how busy we were.


As you can see from the chart, above, this is a slight dip in performance but, looking at all types of problems (including the low priority ones) our response times have been slightly better than they were in May.

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