About Start Software
Start Software is an award-winning developer and leading publisher of asbestos software, systems for the legal services industry and more.
Want to know more about asbestos software Alpha Tracker? Alpha Tracker is the most used asbestos software in the UK, Australia & New Zealand with more than 60m items of asbestos data stored.
Our legal services software Alpha Legal helps will writers, accountants, solicitors, IFAs and estate agents to communicate securely with clients. Read about developments here on the blog.
Or need help with Alpha Anywhere or Alpha Transform projects or software development? You'll find useful info here.
Following on from May's stats, June turned out to be another busy month with 561 calls taken.
92% of the high priority calls were solved within the 2 hour deadline which is a good result given how busy we were.
As you can see from the chart, above, this is a slight dip in performance but, looking at all types of problems (including the low priority ones) our response times have been slightly better than they were in May.
Popular posts from this blog
The automated survey data checking feature within asbestos software Alpha Tracker (known as "AlphaValidator") has been updated again. This follows on from the update released on 11 December (more info here ). an example of AlphaValidator's data check output This update - v1.0.74 SVN25 - is ready now to download from our website and improves the way photos of asbestos samples are validated . Please do contact the Start Software Support Desk (available 24x7!) if you would like help installing the update.
P2 Environmental Consulting goes live with asbestos software Alpha Tracker
Welcome asbestos specialists P2 Environmental Consulting to the Alpha Tracker family! P2 offers the full range of asbestos consultancy services and the directors have decided to switch to Alpha Tracker to improve their efficiency and productivity as well as to improve the service they give to their clients. The P2 Environmental Consulting website Our Alpha Tracker trainer Kim enjoyed meeting the P2 staff at their training sessions. Here are a couple of photos from the training day:
Christmas Arrangements 2009
We are open for business as usual throughout the Christmas and New Year period. Thursday 24 December: Office closes at 4pm Friday 25 December: Closed Monday 28 December: Closed Tuesday 29 December: Open with reduced staffing levels Wednesday 30 December: Open with reduced staffing levels Thursday 31 December: Open with reduced staffing levels Friday 1 January: Closed As usual, we are not sending Christmas cards to clients but instead we are donating to our favourite charity, the RNLI . We wish all of our customers a Happy Christmas and a healthy and prosperous New Year.
Blog Archive
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- AMC Asbestos go live with asbestos software Alpha ...
- Microsoft Windows Update patches - successful!
- Microsoft patch their problem Windows Updates
- More info about the problematic Windows Updates fr...
- Another London council changes system to Alpha Tra...
- Windows Updates causing havoc this week
- Another NATA endorsed asbestos laboratory is switc...
- Specialist asbestos consultancy TACsurveys chooses...
- Eastland Envirocheck choose Alpha Tracker to deliv...
- Protec Group choose asbestos system Alpha Tracker
- *Blush* lovely client closing remarks after sellin...
- Support desk performance in June 2018
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