About Start Software

Start Software is an award-winning developer and leading publisher of asbestos software, systems for the legal services industry and more.

Want to know more about asbestos software Alpha Tracker? Alpha Tracker is the most used asbestos software in the UK, Australia & New Zealand with more than 60m items of asbestos data stored.

Our legal services software Alpha Legal helps will writers, accountants, solicitors, IFAs and estate agents to communicate securely with clients. Read about developments here on the blog.

Or need help with Alpha Anywhere or Alpha Transform projects or software development? You'll find useful info here.

Support stats down 10% - holiday season?

We've just analysed the support desk stats for August 2015 and our performance is down 10%.

It wasn't a particularly busy month (we took 464 calls in total) but we only solved 80% of calls in the time-scales requested by our customers rather than our typical 90%+.

We'll keep a close eye on this - was it just that we were stretched with many staff going on their summer holidays?

Watch out for an update next month when I hope and expect to be able to report better news.


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