You can now change your Alpha Tracker (and Tracker Mobile/MDS) password within our Alpha Tracker Mobile app

There's a new version of Alpha Tracker Mobile in the app stores (Google and Apple).

This upgrade gives staff the means to change their Alpha Tracker password and Tracker Mobile/MDS (asbestos site data capture) password within the app with no need to log into a laptop.

Do contact Support if you need any more information or help.

Our Asbestos Re-inspection webinar is available on YouTube and our website

Our 18th(!) Alpha Tracker webinar is now available to watch on YouTube and our website.

Jack talking about the "push" asbestos re-inspection process

Kim, Robin & Jack explain the recommended ways to undertake asbestos re-inspections in Alpha Tracker. Learn the back-office and site processes involved and the key choice between the office-led "push" method and the surveyor-led "pull" process.

Click the video above or watch at alpha-tracker.co.uk/webinars.

Register to watch our upcoming webinar about risk assessments here: https://us06web.zoom.us/webinar/register/WN_4mflGyntTMaIFbtInEPNbw

Congratulations Judy, Jaime & Leanne - Alpha Tracker Pty's best year ever

Many congratulations to our South Australia-based Alpha Tracker team - Director Judy along with Jaime & Leanne!

Congratulation Judy!

It looks like it has been the best year ever for our Australian & New Zealand Alpha Tracker business.  A raft of new consultancy, university and Health Board clients have helped the team to grow.

Many of our UK Alpha Tracker customers will also know Judy (especially) well - she often helps with UK asbestos report templates as well as helping Product Manager Jack with new feature ideas.

Judy and team pinged over quick celebratory selfies!

Judy & Jaime

Leanne

 

Welcome TRAC Associates - our latest Alpha Tracker asbestos consultancy

It's great to have some of the asbestos surveyors from TRAC Associates here today, working with Alpha Tracker Specialist Kim in our training suite.  TRAC are here to learn basics of the Alpha Tracker asbestos software including how to complete asbestos surveys using our site data capture app.

The TRAC asbestos consultants with Kim

TRAC Associates specialises in identifying and managing asbestos risk for commercial and public-sector clients across the UK. With decades of combined experience, their team works confidently across a wide variety of buildings and operational environments — from schools and hospitals to complex redevelopment projects.

They are known for delivering high-quality services under demanding operational conditions and tight commercial timescales, always remaining responsive to their clients' priorities without compromising on safety or quality.

With strong technical competencies, sector-specific qualifications, and deep construction industry experience, TRAC Associates is often engaged from the early design stages of complex projects through to the safe removal of asbestos. Their involvement helps reduce risk and supports informed decision-making at every phase of a redevelopment scheme.

Their services include detailed asbestos surveying, real-time air monitoring, and strategic risk management consultancy — all aimed at helping clients remain compliant, protected, and in control.

Core Services:

• Asbestos Surveying – Accurate identification of asbestos-containing materials.
• Air Monitoring – Ensuring environmental safety during and after asbestos works.
• Risk Management – Strategic support to manage and mitigate asbestos risks across the built environment.

We are delighted to be working with TRAC and supporting their growth through the use of Alpha Tracker.

Free asbestos re-inspection webinar next Wednesday at 12:00 noon

Would you like to know more about how Alpha Tracker can manage your asbestos re-inspections?

Join Kim and team on our free Zoom webinar on Wednesday 16 June at noon.

Join Kim and team for our asbestos re-inspections webinar

We'll be covering:

• different ways you can create a re-inspection in Alpha Tracker
  
  
• how to send data immediately to a surveyor already on site
  
  
• how to mark data to be sent at a future time - so-called "pending" re-inspections
  
  
• how surveyors can manage their own re-inspections, saving you admin time
  
  
• how to (re)send re-inspection items to a handset at any time
  
  
• the Client Portal view of re-inspected data
  
  
• how the Alpha Tracker Mobile app works in conjunction with desktop Alpha Tracker

We'll be taking questions during the webinar, too, so ask anything you want!

Click to register: https://us06web.zoom.us/webinar/register/WN_hyxOLc2oR8efyXiOmJiyvw

Watch the recordings of all our Alpha Tracker webinars: https://alpha-tracker.co.uk/webinars

10K for 10K! The Alpha Tracker team mark the 10,000th software update in Alpha Tracker with a 10K run

Alpha Tracker has reached a major milestone - the 10,000th software update!

Each time Jack and his team finalise an Alpha Tracker software change, they "commit" it to our software source control system.  This process is carefully controlled and forms part of our ISO9001 Quality Control system.  Each change is numbered and - incredibly - we have now reached the milestone of 10,000 updates committed.

The 10,000th update wasn't particularly memorable or special (it fixed a problem with drawings and certificates when reinspecting hazmat data!) but it is quite an achievement.  By the way, Release 41.6 of Alpha Tracker is in final testing now with Release 42 well underway and on track for an autumn release.  

To mark the occasion, some of the Alpha Tracker team committed to running the Shrewsbury 10K.  Yesterday was the big day, with Dan leading the field (finishing in an impressive 44 minutes).  The Shrewsbury 10K is particularly hilly and challenging, so it was brilliant to see all of the team finish so strongly.

The Alpha Tracker 10K for 10K team

Congratulations to Product Manager Jack for continuing the innovation and development in Alpha Tracker and well done Kim, El, Dan, Robin, Jamie, Jack, Mary & Catherine for being part of a very special morning.  Marina, Laura & Hannah couldn't squeeze into the photo but were brilliant supporters.

The after-run brunch at Hickory's went down a treat!

All smiles after the event

Would you like a discussion about Alpha Tracker and what it can do for your asbestos, water hygiene or fire consultancy?  Our constant innovation and desire to improve directly benefit our environmental consultancy users.  Get in touch! (UK or Aus/NZ) 

Support Desk performance - June 2025

Our Support Desk team in June resolved 761 tickets across all of our software systems.  We helped... 

• asbestos surveyors (Alpha Tracker)
• water hygiene technicians (Alpha Tracker)
• legal advisors and will writers (Alpha Legal/Legacy Portal)
• ecological consultants (ecoScribe)
• CleanUpBritain supporters (RoadVlog)
• and many, many more!

Here's Dan & Lucas helping a caller earlier today:

Dan & Lucas (pretending to answer the phone)

97.4% of callers were happy with their ticket response in June, let's hope that Lucas's caller will be another happy customer when we look at July's statistics!