Monday, 3 October 2022

It's been a busy month on our Support Desk - new customers means lots of calls for help!

We've had a really busy month on our Support Desk with the team taking 559 calls for assistance in September 2022.

What's the reason?  We've got a record number of Alpha Tracker asbestos software users and Alpha Legal secure portal subscribers, too.  New customers are wonderful - but do need help to get started!

Nearly 90% of the most important calls were resolved during the call or - at worst - within 2 hours. 

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