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| Graph showing improved performance during May & June 2022 |
We're looking now at streamlining how clients make contact with us (currently there are several ways including email, phone calls and our website). We'll let you know if anything changes.
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Monday, 4 July 2022
96% of High Priority calls are resolved within 2 hours - June 2022 Support Desk update
We've just analysed our Support Desk stats for June 2022 and a near-record 96.21% of all High Priority calls were resolved within the target 2-hour timeframe.
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