About Start Software

Start Software is an award-winning developer and leading publisher of asbestos software, systems for the legal services industry and more.

Want to know more about asbestos software Alpha Tracker? Alpha Tracker is the most used asbestos software in the UK, Australia & New Zealand with more than 60m items of asbestos data stored.

Our legal services software Alpha Legal helps will writers, accountants, solicitors, IFAs and estate agents to communicate securely with clients. Read about developments here on the blog.

Or need help with Alpha Anywhere or Alpha Transform projects or software development? You'll find useful info here.

How is our support desk performing?

Each month we blog our Start Software Support Desk stats so you can see how we are performing.

The answer is... pretty well! 

Support Stats to May 2019

For high priority problems, we are consistently solving them within the timescales set by our clients 93% of the time.  That's pretty impressive given that we take 200+ calls of this nature a month.

For all other calls (on average, 300-400 a month), the figure is more like 87%, but that's still pretty good.

Remember... we're the only asbestos software provider to offer 24 hour, 7 day a week, personal support to our clients.  You can call or email us as often as you want.  That's how important it is to us that you are pleased to have chosen Alpha Tracker from Start Software for your asbestos system needs.


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