About Start Software

Start Software is an award-winning developer and leading publisher of asbestos software, systems for the legal services industry and more.

Want to know more about asbestos software Alpha Tracker? Alpha Tracker is the most used asbestos software in the UK, Australia & New Zealand with more than 60m items of asbestos data stored.

Our legal services software Alpha Legal helps will writers, accountants, solicitors, IFAs and estate agents to communicate securely with clients. Read about developments here on the blog.

Or need help with Alpha Anywhere or Alpha Transform projects or software development? You'll find useful info here.

Support stats for December 2016

Our support stats are in for the last month of 2016.

We solved 90% of high priority problems in the timescales set by our customers and 86% of all problems in time:

Support stats for July - December 2016

Looking across the whole year (2016), our performance was pretty consistent with typically high 80%s for low and medium priority issues and 90%+ for high priority:

2016 support performance
Our priority for 2017 is to reduce the numbers of calls by improving aspects of our software which trigger the support calls in the first place.

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