About Start Software

Start Software is an award-winning developer and leading publisher of asbestos software, systems for the legal services industry and more.

Want to know more about asbestos software Alpha Tracker? Alpha Tracker is the most used asbestos software in the UK, Australia & New Zealand with more than 60m items of asbestos data stored.

Our legal services software Alpha Legal helps will writers, accountants, solicitors, IFAs and estate agents to communicate securely with clients. Read about developments here on the blog.

Or need help with Alpha Anywhere or Alpha Transform projects or software development? You'll find useful info here.

100% of urgent issues resolved on time in January 2012

We received 49 urgent calls for assistance in January and for the first time every single problem was resolved within the customer's stated timeframe.

We've been hitting 90%+ for a long time now but to hit the magic 100% target is a real credit to the team, Elaine (our problem manager) in particular.  Thank you Elaine for all your hard work.

The only problem is that I'm not quite sure how we follow this in February!!

We've actually been tracking our success rate since 2003 and you can follow our progress on this chart (the red line tracks the high priority problem, the blue are the rest).


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