About Start Software

Start Software is an award-winning developer and leading publisher of asbestos software, systems for the legal services industry and more.

Want to know more about asbestos software Alpha Tracker? Alpha Tracker is the most used asbestos software in the UK, Australia & New Zealand with more than 60m items of asbestos data stored.

Our legal services software Alpha Legal helps will writers, accountants, solicitors, IFAs and estate agents to communicate securely with clients. Read about developments here on the blog.

Or need help with Alpha Anywhere or Alpha Transform projects or software development? You'll find useful info here.

Live Order Tracking now available within Tracker Web Server v1.5.256

We've updated and improved the live order tracking facility within Tracker Web Server.


You can now show your customers their orders in progress, orders complete this month, and all finished projects live from their login page on Tracker Web Server:

Example of the "Reports completed this month" view


Really usefully, the customer also has a live link to the project (for completed projects, shown as '1' above) as well as a prompt to send you a purchase order number if they haven't supplied one for that job ('2')!

There is even an automatic email facility to prompt the customer to send you new business:


The order tracking facility can be enabled and disabled per client and is off by default.

If you would like this update to Tracker Web Server and have a current support contract in place, please contact the office.

Comments

Post a Comment

Popular posts from this blog

Alpha Validator update released

Image
The automated survey data checking feature within asbestos software Alpha Tracker (known as "AlphaValidator") has been updated again.  This follows on from the update released on 11 December (more info here ). an example of AlphaValidator's data check output This update - v1.0.74 SVN25 - is ready now to download from our website and improves the way photos of asbestos samples are validated . Please do contact the Start Software Support Desk  (available 24x7!) if you would like help installing the update.
Read more

Great customer feedback x 3!

Image
Three emails just arrived one after the other - and each put a smile on our faces and a spring in our step! Feedback #1... "We smashed  our audit! Thank you so much for your help" from a new customer where we have been providing Alpha Five support and mentoring  to help them to develop an Intranet quality & audit system Feedback #2... "hi Tom.   It looks fantastic! Very well done" from a client reviewing the latest changes to a web data analysis system we have written using Alpha Anywhere , SQL Server and JavaScript Feedback #3... " The launch of Alpha Tracker here is going really well ... thank you so much" from an asbestos consultancy feeling the benefits of their Alpha Tracker asbestos software installation. We really appreciate it when customers take the time to send us feedback like this - it makes the hard work seem worthwhile!
Read more

Christmas Arrangements 2009

We are open for business as usual throughout the Christmas and New Year period. Thursday 24 December: Office closes at 4pm Friday 25 December: Closed Monday 28 December: Closed Tuesday 29 December: Open with reduced staffing levels Wednesday 30 December: Open with reduced staffing levels Thursday 31 December: Open with reduced staffing levels Friday 1 January: Closed As usual, we are not sending Christmas cards to clients but instead we are donating to our favourite charity, the RNLI . We wish all of our customers a Happy Christmas and a healthy and prosperous New Year.
Read more

Blog Archive

Show more