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Showing posts from June, 2025

About Start Software

Start Software is an award-winning developer and leading publisher of asbestos software, systems for the legal services industry and more.

Want to know more about asbestos software Alpha Tracker? Alpha Tracker is the most used asbestos software in the UK, Australia & New Zealand with more than 60m items of asbestos data stored.

Our legal services software Alpha Legal helps will writers, accountants, solicitors, IFAs and estate agents to communicate securely with clients. Read about developments here on the blog.

Or need help with Alpha Anywhere or Alpha Transform projects or software development? You'll find useful info here.

Our 17th webinar recording is now available on our website and YouTube. Watch to learn all about security in Alpha Tracker and beyond

Do you know how to add new users, remove leavers and set up Alpha Tracker Client Portal users?

Would you like a quick briefing on the key cybersecurity risks and what you can do to protect yourself?

Are you looking for reassurance that Alpha Tracker is protected from hacking, after hearing about the problems at M&S, Co-op and Harrods?

Watch our webinar recording (our 17th!) and get answers to all of these questions (and more):

Kim & Robin in action (Jack was hiding in a pod)

Click this link to watch on YouTube or click the video below:


Catch Kim & Jamie at the UKATA Conference on Thursday. You might even win an Alpha Tracker t-shirt!

Alpha Tracker asbestos software specialists Kim & Jamie will be at the UKATA Asbestos Conference on Thursday this week, sporting our new "10K" Alpha Tracker t-shirts.  They even have one to give away!

What's the "10K" connection?  Ask Kim & Jamie to find out

Find our stand and ask about our latest Alpha Tracker software updates and features.  We'd love to chat to you!

New Water feature within Alpha Tracker - an easier way to record when actions are completed and risks are closed

You and your clients can now record when water hygiene actions are completed and risks are closed within Alpha Tracker's water sub-system.

Look for the system at the site (1), then drill down from the system (2) to the asset/outlet (3) and the relevant risk (4):

Drill down to record when actions are completed (5) and risks are closed

You can record an unlimited number of completed actions (for monthly tasks, for example) and the system is clever enough to close the risk if a one-off task has been marked as complete.

Your clients can also do the same activity in the Water Client Portal given them control over the risks and actions assigned to them.

For more information, contact Support.  This feature will be generally available as part of Release 41.6.

Dan would have done less time for murder! 15 years of service to Start Software

Dan's 15-year career with Start Software has seen him grow from an apprentice software developer into a mature, trusted, senior leader appreciated by his colleagues and clients around the world in equal measure.

His technical skills are incredible, but it is his attention to detail, ability to plan, and determination to always do his best make that make him an exceptional person to work alongside.

It's a shame that the only 15-year celebration card we could find was for wedding anniversaries, not work ones, but it's the thought that counts, Dan!

Robin & Dan outside the Start Software UK offices

Thank you Dan for your service - we hope you'll still be running the show in 2040!

Our first Summer Webinar will be on Wed 18 June at 12 noon. Join us to learn about security within Alpha Tracker

Join us on our first *free* summer webinar of 2025 to find out all about Alpha Tracker security.  

We'll be covering the basics of setting up users & passwords to the complex safeguards we employ to protect your data and documents from cyber-attack.

Our webinars are short and fun (just like Jack!)

The *free* webinar will be held on Wed 18 June at 12 noon.  Here is the registration link: https://us06web.zoom.us/webinar/register/WN_IujGWAClRrGJqo_rDXR9yg

All of our past webinars are available to watch again here: https://alpha-tracker.co.uk/webinars

The faster water sync is now available in the Alpha Tracker Mobile app. Speak to our Support Desk to enable it

Jack has released another update to our Alpha Tracker Mobile app.

This version has a number of changes to improve the app for water hygiene technicians.  The most important is a new water sync process which is much faster and less prone to problems when there is poor data connection.

Look how happy this water tech is! (PS fake news - AI generated!)

Contact the Support Desk for more information.

Zac & his Support Team answered 852 tickets in May

Not the busiest month, but still plenty of tickets to answer for Zac, Lucas, Melika & Jamie. 852 tickets in total were responded to through the month of May.

Zac (with Dan) a long time ago (he doesn't look as young now!)

Zac's new focus on Support Desk performance is really paying off and we hope that our clients are noticing even better response times.  Don't forget, we're open 24x7 to help you - so call or email us whenever you need assistance.


Spot Kim on the UKATA Conference poster and win a prize! Also come and meet us on our stand...

We're exhibiting at the UKATA Conference in Nottingham on Thursday 26 June.

Alpha Tracker specialists Kim & Jamie will be on our stand with lots of information about our latest software releases and with plenty of freebies to give away.

Spot Kim on the poster and win an extra prize!

Kim is very excited about appearing on the UKATA poster for the event.  If you can spot her, there's an extra prize waiting for you...!

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