About Start Software

Start Software is an award-winning developer and leading publisher of asbestos software, systems for the legal services industry and more.

Want to know more about asbestos software Alpha Tracker? Alpha Tracker is the most used asbestos software in the UK, Australia & New Zealand with more than 60m items of asbestos data stored.

Our legal services software Alpha Legal helps will writers, accountants, solicitors, IFAs and estate agents to communicate securely with clients. Read about developments here on the blog.

Or need help with Alpha Anywhere or Alpha Transform projects or software development? You'll find useful info here.

Support desk performance - May 2020

Our Start Software support desk has continued to operate 24x7 during the Coronavirus crisis. 

It's interesting to see how many calls we took compared to normal - you can clearly see the impact on the economy in our industry sectors (including asbestos surveying) highlighted here:


Typically, our support staff would take 500 or so calls during a month.  In April and May, however, the volume was down to only 320.

Despite the challenges of working from home, the support desk continued their good performance solving 90%+ of problems logged within the timescales agreed with the customer:


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