About Start Software

Start Software is an award-winning developer and leading publisher of asbestos software, systems for the legal services industry and more.

Want to know more about asbestos software Alpha Tracker? Alpha Tracker is the most used asbestos software in the UK, Australia & New Zealand with more than 60m items of asbestos data stored.

Our legal services software Alpha Legal helps will writers, accountants, solicitors, IFAs and estate agents to communicate securely with clients. Read about developments here on the blog.

Or need help with Alpha Anywhere or Alpha Transform projects or software development? You'll find useful info here.

Is your username appearing in random boxes in Alpha Tracker?

Have you noticed your username appearing in random boxes in asbestos software Alpha Tracker recently?

For example, I just logged into Alpha Tracker as "Dan", and - look - "Dan" has appeared in our menu searcher... a box which should be empty:

The logged-in username has appeared in the search box

The culprit is the latest update to the web browser Chrome, version 72.  Chrome is trying to be helpful and is auto-filling the username into what it thinks is a login box... but its logic is wrong and it is putting the username into the wrong box!

It is likely that Google will fix a future release of Chrome, but, in the meantime, you can either use Edge (the browser from Microsoft) to access Alpha Tracker, or contact our support desk to see if we have a patch available.


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