We are one of 20,000+ companies who use the excellent GoCardless direct debit processing facility. GoCardless enables us to collect direct debit payments for our asbestos software subscriptions simply, easily and securely.
We have been contacted by the team at GoCardless to make us aware of a burglary at their offices where 19 laptops have been stolen.
They have assured us that no data related to our customers was on these laptops or has been made accessible because of the theft.
The relevant authorities (police, financial regulators etc) have been made aware and they have used remote-wiping technology to clear the laptops of all data.
If you have any concerns at all about this announcement, please do call our offices and speak to directors Robin Bennett or Elaine Porter directly.
Alpha Validator update released
The automated survey data checking feature within asbestos software Alpha Tracker (known as "AlphaValidator") has been updated again. This follows on from the update released on 11 December (more info here ). an example of AlphaValidator's data check output This update - v1.0.74 SVN25 - is ready now to download from our website and improves the way photos of asbestos samples are validated . Please do contact the Start Software Support Desk (available 24x7!) if you would like help installing the update.
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