About Start Software

Start Software is an award-winning developer and leading publisher of asbestos software, systems for the legal services industry and more.

Want to know more about asbestos software Alpha Tracker? Alpha Tracker is the most used asbestos software in the UK, Australia & New Zealand with more than 60m items of asbestos data stored.

Our legal services software Alpha Legal helps will writers, accountants, solicitors, IFAs and estate agents to communicate securely with clients. Read about developments here on the blog.

Or need help with Alpha Anywhere or Alpha Transform projects or software development? You'll find useful info here.

Best support month at Start Software - 96% of urgent calls resolved in 2 hours

June's support stats are in and we can see that the support team (Jack, Oliver & Elaine) have had the best month this year when dealing with high priority calls.

Nearly 100 urgent calls came into the help desk and 96% were resolved within 2 hours (or the timescale that the customer set).

We've also analysed the types of calls we had in June:

Call analysis for June 2016
Details of how to contact the support desk can be found on our website here.


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