About Start Software

Start Software is an award-winning developer and leading publisher of asbestos software, systems for the legal services industry and more.

Want to know more about asbestos software Alpha Tracker? Alpha Tracker is the most used asbestos software in the UK, Australia & New Zealand with more than 60m items of asbestos data stored.

Our legal services software Alpha Legal helps will writers, accountants, solicitors, IFAs and estate agents to communicate securely with clients. Read about developments here on the blog.

Or need help with Alpha Anywhere or Alpha Transform projects or software development? You'll find useful info here.

Support Stats for January 2016

Jack and the team on the Start Software 24x7 Support Desk had another good month in January with 95% of urgent calls resolved in time:

Start Software support stats for January 2016
As you can see from the table, above, we took and resolved nearly 500 calls in January which made it the busiest  period of the previous half-year.  This makes our good performance especially satisfying.

Performance on lower-priority calls was slightly down (to 88%) but that's only just below our 90% target.

You can view December's results here.


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