About Start Software

Start Software is an award-winning developer and leading publisher of asbestos software, systems for the legal services industry and more.

Want to know more about asbestos software Alpha Tracker? Alpha Tracker is the most used asbestos software in the UK, Australia & New Zealand with more than 60m items of asbestos data stored.

Our legal services software Alpha Legal helps will writers, accountants, solicitors, IFAs and estate agents to communicate securely with clients. Read about developments here on the blog.

Or need help with Alpha Anywhere or Alpha Transform projects or software development? You'll find useful info here.

Latest analysis of Start Software Support performance

Did you know that every time you ring in with a query or bug report it is logged into our systems so that it can be tracked properly and our performance analysed?

Each month we review our performance.  One of the key stats we measure is whether we are resolving issues in the timescales you set us.  Here is our latest performance, shown as a graph.  The red line shows high priority issues (when you ring and tell us it is "urgent"); the blue line shows all problems:

Over the last 12 months, we've consistently been hitting the 95% mark for high priority issues, which is a real achievement given that we receive over 50 of these each month!


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