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Showing posts with the label lab-reports

About Start Software

Start Software is an award-winning developer and leading publisher of asbestos software, systems for the legal services industry and more.

Want to know more about asbestos software Alpha Tracker? Alpha Tracker is the most used asbestos software in the UK, Australia & New Zealand with more than 60m items of asbestos data stored.

Our legal services software Alpha Legal helps will writers, accountants, solicitors, IFAs and estate agents to communicate securely with clients. Read about developments here on the blog.

Or need help with Alpha Anywhere or Alpha Transform projects or software development? You'll find useful info here.

Faster report production with our Cloud Document Maker update

Jack and the team have deployed a new version of Cloud Document Maker which means that some Alpha Tracker clients - water hygiene users in particular - will notice that their documents are generated much more quickly.

Yet another AI-generated blog image

There is also an update coming soon which will increase the speed of asbestos report generation - so watch out for that.

Welcome TYSR Analysis to the Alpha Tracker family. Another asbestos lab comes on board

🎉We’re delighted to welcome TYSR Analysis Limited as the newest asbestos laboratory to join the Alpha Tracker asbestos family!

The TYSR team are completing their remote Alpha Tracker training today with Kim, learning how to make the most of their new asbestos lab management system — from sample tracking and chain of custody, through to lab reporting, quality control and dashboards.

And of course, no Alpha Tracker training session would be complete without the traditional selfie — here’s Robin’s shot featuring Kim and the TYSR team joining via screenshare!

Robin sticking his (big) nose into Kim's training session

About TYSR Analysis Limited

TYSR Analysis Limited are part of the respected Asbestos Sampling group — known across the UK for helping businesses and property managers bring asbestos sampling and testing in-house.

Their laboratories provide fast, professional asbestos analysis and are focused on accuracy, compliance and turnaround speed — values that perfectly align with the way we designed Alpha Tracker for asbestos labs.

Through their online platform, they supply asbestos testing kits, laboratory services, and training courses, all aimed at improving safety and efficiency in asbestos management.


Alpha Tracker for Asbestos Laboratories

At Alpha Tracker, we’re proud to support many of the UK’s leading asbestos laboratories and environmental consultancies. Our software helps automate every stage of the process — from sample registration and tracking, to UKAS-compliant reporting and client communication.

Key benefits of Alpha Tracker for asbestos labs include:

  • Seamless sample tracking from field to lab

  • Full chain of custody for compliance and auditing

  • Integrated report templates and certificate generation

  • Custom dashboards for productivity and turnaround monitoring

  • Secure, cloud-based access from any location

You can find out more in these recent posts:


Welcome Aboard, TYSR!

We’re really excited to see how TYSR Analysis Limited will use Alpha Tracker to streamline their asbestos testing workflows and strengthen their quality management.

Welcome aboard, TYSR — and thanks for joining the growing community of labs and consultancies who trust Alpha Tracker as their asbestos lab software of choice. We can’t wait to see what you achieve with it!

Software update available - faster invoice generation with *custom* invoice templates

Jack's development team has just completed a software update within Alpha Tracker which will benefit asbestos and water consultancy clients using custom invoice templates*.  

Make your accounts staff smile! Faster invoice generation in Alpha Tracker

The change made enables invoices to be generated (behind the scenes) using our high-performance Cloud Document Maker service, meaning that invoices can be generated more quickly and more reliably.

If you would like this update, contact Support to discuss how we can patch your system.

* Alpha Tracker clients can pick from a number of built-in invoice templates which are professional and well-designed.  In addition, clients can design their own templates to reflect the fonts, colours and logos in use throughout their business.  This is another example of Alpha Tracker's flexibility and customisation

Congratulations Judy, Jaime & Leanne - Alpha Tracker Pty's best year ever

Many congratulations to our South Australia-based Alpha Tracker team - Director Judy along with Jaime & Leanne!

Congratulation Judy!

It looks like it has been the best year ever for our Australian & New Zealand Alpha Tracker business.  A raft of new consultancy, university and Health Board clients have helped the team to grow.

Many of our UK Alpha Tracker customers will also know Judy (especially) well - she often helps with UK asbestos report templates as well as helping Product Manager Jack with new feature ideas.

Judy and team pinged over quick celebratory selfies!

Judy & Jaime

Leanne

 


Kim has been delivering Alpha Tracker training sessions and clinics this week. Can we help you, too?

Kim has been on the road this week, delivering advanced Alpha Tracker training to established users, and running a troubleshooting clinic for a new client.

I couldn't find a picture of Kim "in action", so this headshot will have to do!

One of the asbestos consultancy clients had asked to deliver a "gap analysis", to highlight areas of their business where Alpha Tracker could help to reduce admin and increase productivity.  One of Alpha Tracker's strengths is its flexibility, but that's also a challenge as our clients have choices about how much to implement and how to integrate it into their operations.

Kim, Catherine & Judy are all able to help you get the most out of your Alpha Tracker asbestos software.  For example:
  • are you still running a separate CRM system (or spreadsheets) alongside Alpha Tracker?

  • do you produce your quotations through Alpha Tracker or are you using another system?

  • are site staff picking up their jobs from their phone calendars, or are you still emailing rotas?

  • do you think you could make your scheduling team more productive through the use of FLS?

  • are you using our latest features aimed at making surveyors more productive?

  • are your asbestos templates perfect - or are you having to make manual amendments to documents?

  • are invoices generated automatically from Alpha Tracker or are you still raising invoices manually in your accounts software?

  • are your clients downloading their asbestos reports from your client portal, or are you still emailing PDFs (or printing and posting!).
Get in touch and have a chat.  We'd love to help you.

Quotation "auto-chase" feature coming soon. Big time-saver for your sales teams

We're putting the finishing touches onto our new quotation "auto-chase" feature in Alpha Tracker.  This will be a huge time-saver for sales teams wanting to follow up on open quotes without manually writing individual emails to each prospect.

Preview of our quotation auto-chase feature

You filter the list of open quotes to select the ones you want to follow up.  Once you have the list ready, you can select all or a selection and press the new "Chase" button.  This will give you a customisable email template before you click to send.  Each quotation will then be followed up with the emails copied into your Tracker Filer address.

Our beta-tester consultancies will be the first to see the feature and give us feedback. If you'd like a sneak preview, too, get in touch.

Milestone! 10,000th Alpha Tracker job booked in at Start Software

We use Alpha Tracker to run our own business.  Does that seem odd, considering most Alpha Tracker users are asbestos consultancies or water hygiene specialists and we are a software business?

You might be wondering why a software company like ours uses Alpha Tracker, a tool typically designed for asbestos consultancies, water hygiene specialists, and environmental consultants. The answer is simple: we believe in practising what we preach. By using Alpha Tracker ourselves, we're constantly on the lookout for new features and performance improvements. If something in Alpha Tracker bothers us, it's likely to bother you too, and this motivates us to fix it quickly!

Whenever a client requests a new feature or asks us to modify their asbestos report templates, for instance, we log that task as a project in our own instance of Alpha Tracker.  This method not only helps us track our work but also ensures that we experience the software just like our clients do.

We're excited to share that we've recently hit a significant milestone: the 10,000th project booked in Alpha Tracker! This achievement underscores our commitment to continuous improvement and our dedication to providing the best possible experience for our users.

We've recorded 10,000 jobs here at Start Software

Keep the feedback coming and we'll keep improving Alpha Tracker! Get in touch here.

PS the 10,000th job was from our friends at Hampshire Country Council... a box of chocolates is on its way to them!


Welcome Lancashire County Scientific Services to the Alpha Tracker family!

Another Alpha Tracker asbestos consultancy is live.  This time it is Lancashire County Scientific Services!

Kim has spent the day training the asbestos surveyors and administrators

Lancashire County Scientific Services will be using asbestos software Alpha Tracker to survey buildings across the county for asbestos, analysing samples and producing asbestos reports for their internal and external customers.

Using a variety of handheld devices, asbestos surveyors will be capturing site data, taking photos and updating plans electronically, and then sending this over mobile data or WiFi - all with one click!  Once asbestos samples are analysed, reports will be produced automatically to match the current Lancashire County formats.  All asbestos reports in Alpha Tracker are created from custom templates to ensure that the output is perfect.

Can we help your asbestos consultancy to improve efficiency and the service you provide to your clients?  Get in touch!  We have demo slots available in May, and software trials are also available.  If you are switching from competitor systems, we can also offer healthy discounts during 2024.

Release 40 of Alpha Tracker is now available. Our December 2023 update has hundreds of improvements and new features

Our December 2023 update to Alpha Tracker and its companion app, Alpha Tracker Mobile, is now available.

Key updates include:

  • Asbestos Registers are much faster
  • Re-inspections generate more quickly
  • Lots of improvements to Alpha Tracker Mobile
  • New "Quick Edit" in Project List
  • Surveys can now link to multiple templates
  • The Alpha Tracker API has been enhanced
  • SSO (single sign-on) is now available and is very flexible
  • Sites can be "on stop"
  • Importing is more reliable
  • The water Client Portal has been enhanced.
Quite a list from Jack and the team.  Phew!

Release 40 of Alpha Tracker

Watch a short video introducing the update and read and/or download the release notes, here: https://alpha-tracker.co.uk/latest-release.

Please contact our Business Manager to arrange your Release 40 update.

More Premium Support contracts are now available. Would you like a quote?

We've increased the size of our Customer Team to make more Premium Support contracts available.

We're growing again! 

All Alpha Tracker consultancies benefit from our legendary 24x7 personal support.  Our Premium Support customers also benefit from:
  • regular Account Management meetings by Zoom/Teams or in person
  • free-of-charge changes to most templates and reports
  • access to our Beta programme to see new software releases before other customers
  • and more!
If you're interested in upgrading your support package, get in touch (UK or Aus/NZ) and we'll give you a quote.  We only have a limited number of Premium Support contracts so don't delay!

Release 38 of Alpha Tracker is a monster! 600 improvements to enjoy

Welcome to this monster update of asbestos software Alpha Tracker - Release 38! It's the biggest update we've ever produced, with more than 600 new features, performance updates and bug fixes.

Here's a 10-minute video to run through the most important changes - it's worth a watch:


(you can also watch the video here: https://youtu.be/0zK20TzZ9-A)

The six highlights are:

  1. Much faster login - it will be half the normal time, typically

  2. A new favourites bar for quick access to the features you use the most

  3. Sample barcodes and improved chain of custody

  4. Instant quotes (you'll need to ask us to enable this - it needs a quick template change)

  5. A smoother invoicing process from start to finish

  6. Map scheduling - perfect for busy consultancies doing lots of domestic surveying.
Kim's release notes are live here: https://alpha-tracker.co.uk/release-notes/.  You'll also find a highlights document so that you don't need to read all of the notes to find the best new features!
The new highlights document - a one-pager that's worth reading

Hope you enjoy the update and the hard work the team have put in to get it ready.  

If you need help or have any questions, get in touch 24x7 (UK or Aus/NZ).

Release 38 of Alpha Tracker - our biggest update *ever* - is rolling out to customers this week

We've finally wrapped up Alpha Tracker Release 38, our biggest update to asbestos software Alpha Tracker, ever!

You'll immediately notice that it is much faster to sign in compared to previous versions, and you'll notice that it looks cleaner and easier to navigate

It might take you a few moments to notice the "stars" on the menu items - these allow you to build your own personalised favourites bar at the top of the screen - a huge time-saver!

Click the "stars" on your favourite items to build your own menu bar 

Another amazing new feature is our map scheduling screen which is perfect for busy consultancies working with domestic surveys, in particular.

Our new Map Scheduling screen will even produce an optimised driving route for your surveyors!
 
Some of the other new features include:
Watch out for our Release 38 video and the new release notes document, both coming next week.

Alpha Tracker Release 38 is now in beta - we can't wait for you to see it

We've just published our beta (testing) version of asbestos software Alpha Tracker Release 38, our update for summer (UK)/winter (Aus/NZ) 2022.

Some of the new and improved features in Alpha Tracker Release 38

It's full of new features requested by our clients, including
We can't wait for you to see and use Alpha Tracker Release 38 - it's our biggest Alpha Tracker update ever!

New asbestos report feature! Automatically add *hyperlinks within reports* to jump between sample pages and registers

Adam has just completed a brand new feature that is available to all Alpha Tracker asbestos consultancy users.

When your report is generated, we can now automatically create internal hyperlinks to allow report readers to jump between an item shown on a sample page, and the same item shown in the asbestos register - and vice-versa!

See our new report hyperlinks in action

This will be really useful for clients reading long asbestos reports, in particular.  Navigation between sections in the report will be so much easier and quicker.

In these screenshots you can see the hyperlinks in a little more detail:

Here's an asbestos register with the items shown as hyperlinks...


...and here is the sample page.  Jump back and forth with one click!

If you would like us to modify your report templates to make use of the feature, just get in touch! (Aus/NZ or UK)

New "template" feature coming soon to Alpha Draw

Thanks for all of the feedback following the release of our updated Alpha Draw site plan app which accompanies asbestos software Alpha Tracker.

Alpha Draw "template" option is coming next

One of the features requested is a "template" feature whereby a drawing can be saved by a surveyor as a blueprint for use in subsequent surveys.  We're adding that feature in now and expect it to be ready within a fortnight.

Is there anything else you'd like to see?  Get in touch!

Two more New Zealand asbestos consultancies are switching to Alpha Tracker

We've had notification from two more asbestos consultancies in New Zealand that they would like to switch to asbestos software Alpha Tracker.

Alpha Tracker support for New Zealand customers is provided by our Adelaide (SA) office

We'll be posting more updates as we prepare the asbestos report templates and train their professional asbestos field staff & administrators.  Watch this space!

Are you making full use of project milestones? You might be able to ditch a spreadsheet (or two!)

Project milestones are an easy way to track the jobs in your business.  If you set them up properly in Alpha Tracker, you won't need any additional spreadsheets to track jobs as they progress because Alpha Tracker will do it all for you.

"Milestones" are key events in the life of a project.  You don't want too many, but just enough to enable you to track the most important stages in a project.  We suggest that 10 on a job might be too many - aim for a handful, at most.

Step 1 is to set up the milestone template for each type of work you do.  Do this in the menu option Setup|General|Project Types.  Click the "+" button to show the milestone template:

First, set the milestone template

Step 2 is to update the milestones as you complete them.  Open the project, click the "Milestones" button and simply update who did what and when.  Double-clicking is a quick way to set "today" and "me" as the date/time completed and the person who completed the milestone:

Update the milestones as the job progresses

OR - here's a great tip - use the "+" button on Project List to get to the same milestone screen:

Timesaver - use the "+" button to show the project milestones

Step 3 - ditch the spreadsheets!  Alpha Tracker has many screens which show you the milestones and how you are doing on each job.  You can even configure Tracker Dashboard to automatically send you daily, weekly or monthly emails with summaries of your company's KPI performance.

We also have a new "Project Pipeline" screen coming in the next Alpha Tracker release.  Here's a sneak preview...

Look out for the new Project Pipeline screen, coming soon




New UKAS branding - contact us to update your Alpha Tracker templates

UKAS is rebranding, see https://www.ukas.com/wp-content/uploads/2021/01/Branding-Toolkit-January-2021-external.pdf

UKAS are rebranding - new logos needed on asbestos reports!

Almost all of our asbestos consultancy Alpha Tracker software users are UKAS-accredited, so will need templates updating to incorporate the new UKAS logo.  We do this at no charge, naturally, so do get in touch if you would like us to handle this for you!

Another asbestos consultancy switches to Alpha Tracker for air monitoring

Asbestos consultancy ASI Environmental has just gone live with the air monitoring module within asbestos software Alpha Tracker.

Some of the asbestos professionals at ASI

Kim completed their (socially-distanced) training last week and, bar a final few template tweaks, ASI are now ready to go!

Welcome on board, ASI, and so pleased you joined the Alpha Tracker family.

Another new Alpha Tracker asbestos consultancy - welcome MDK Analytical

A very warm welcome to MDK Analytical asbestos consultancy to the Alpha Tracker family!


Based in Carrigtwohill, County Cork, MDK is the latest Irish asbestos consultancy to choose Alpha Tracker to be their asbestos software system. 

We'll be working on the asbestos report templates for MDK very soon (Alpha Tracker produces asbestos reports in your format, not ours) and then they will be ready for the training and go-live.  We love meeting new asbestos consultancy clients!


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