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Director Elaine is at the National Organisation of Asbestos Consultants' AGM today.
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It's been a really useful day for Elaine already, meeting lots of Alpha Tracker asbestos consultancies, old friends and new!
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| Start Software's Telford development office |
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| Another New South Wales asbestos consultancy is switching to Alpha Tracker |
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| New Customer Service Assistant Dhiana ("Dhi") |
Congratulations to the Daily Mail for publishing this powerful piece about the shameful failure to tackle the asbestos problem here in the UK: https://www.dailymail.co.uk/health/article-11182621/Shameful-failure-tackle-toxic-legacy-asbestos.html?ns_mchannel=rss&ito=1490&ns_campaign=1490
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| The Daily Mail has exposed the failure to tackle asbestos |
Liz Darlison, CEO of Mesothelioma UK, and her team worked hard to get this story into the press.
You can read more about Mesothelioma UK and the amazing work they do here: https://www.mesothelioma.uk.com/
If you're heading to the NEC for the Contamination Expo, head to the Keynote Theatre at 13:45 today!
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| Robin is presenting at the Keynote Theatre |
Director Robin is talking about the OpenAsbestos initiative and how it supports UKNAR in its mission to make asbestos information available to all that need it.
Joining Robin on the platform are legendary asbestos campaigner Dr Yvonne Waterman, and the co-founders of UKNAR, Andrew Paten and Andy Brown.
Stop press! Alpha Legal has been shortlisted for the Today's Wills & Probate Awards 2022.
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| Wish us luck! |
We are one of three firms short-listed for the Legal Supplier of the Year award.
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| Alpha Legal has been shortlisted for Legal Supplier of the Year |
Our covering statement reads as follows:
"Start Software has demonstrated its commitment to providing exceptional service to its clients by investing thousands of hours in the development of Alpha Legal - the most secure and easiest to use client portal for the legal industry.
Tackling the inherent insecurities of email head-on, the cyber-security experts at Start Software have built the Alpha Legal portal to help will writers communicate securely with their clients, protecting their businesses, their clients and their reputations.
In the short time that Alpha Legal has been available, the portal has processed nearly 100,000 ID documents and has helped 10,000+ clients to read and approve draft wills and other vital documents.
Start Software’s ISO9001-certified 24x7 support service means that will writers and clients can call at any time of the night and always speak to a human being. This personal contact coupled with our cyber-security expertise makes us unique as a legal supplier."
Wish us luck - we have everything crossed!!!
Are you heading to the Contamination Expo at the NEC, Birmingham, next week? You can grab your free tickets here if you don't already have some.
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| Find out about OpenAsbestos at the NEC next week |
We are available to talk about OpenAsbestos on the UKNAR stand with Andrew Paten and colleagues at CT F10 (near the visitor entrance & the UK Asbestos Training Association - UKATA).
Also - at 13:45 on Wednesday, we are presenting with Andrew in a panel session hosted by legendary asbestos campaigner, Dr Yvonne Waterman. We will explain how the OpenAsbestos initiative can support the UKNAR vision of making live asbestos registers available to all who need to see them.
OpenAsbestos is an industry-wide initiative aimed at making asbestos data available no matter where that data is currently stored. For example, our Alpha Tracker asbestos software hosts asbestos register for 6 million buildings. Imagine if all of that asbestos information was available (with the duty holder's permission, of course) to all contractors needing to work safely at a site? That would be a real game-changer in the industry helping to make all buildings asbestos-safe.
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| Ask your Superuser to link Xero to Alpha Tracker |
Our support desk answered 458 calls in August 2022, about average for this time of year.
Nearly 92% of high-priority queries were resolved within 2 hours (many much faster than that, of course). 8 of 10 problems (including low and medium priority) were solved within the timescales set by our users.
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| Support Desk - August 2022 |
This isn't bad at all, but this performance shows a dip compared to the highs in April, May and June so we'll take a look at how we can improve again.