Updates for Alpha Tracker Document Maker and Document Maker Service

Two new releases of Alpha Tracker Document Maker and the Document Maker Service are available now.

Alpha Tracker Document Maker v1.4.217 SVN16 is on general release as it Document Requests v1.0.90 SVN20.

Both are key components of Alpha Tracker, the leading web and cloud-based software system for asbestos surveyors and asbestos consultancies.

99.98% availability for Start Software's Alpha Anywhere-based systems

When we at Start Software design, build and deliver web-based software for our customers we don't stop working when a system goes live - we actively monitor how things are working to be sure that what we've created delivers what the customer wants and at the speed the users need.

We use Alpha Anywhere to build our systems - it's famous for being a great developer tool, enabling us to build software systems faster than other software houses, but we've also found that it is a very reliable platform for our systems.

Here's a good example - a great system that Dan built for a busy national property management business is now in use across the UK servicing requests for property maintenance tasks.  Looking at the monitoring stats for last month, we hit 99.98% availability:

How fast does it run? On average, each click from the user takes just 15 hundredths of a second:

That sort of performance is what we strive for - good-value software systems which are always available and which respond quickly for the users.  Good job Dan.

Contact us if you would like us to build a web or cloud based system for your business.

10 more asbestos surveyors trained on Tracker Mobile

Another day, another 10 asbestos surveyors trained!

Asbestos surveyors getting to grips with Tracker Mobile from Start Software

Tracker Mobile is the handheld data capture for asbestos surveyors, part of the Tracker family of software systems for asbestos consultancies.  Tracker Mobile has been used to capture more than 15 million (yes 15,000,000!) items of asbestos data in the UK so far - and counting.  Hundreds of asbestos surveyors use Tracker Mobile every day.

Today's group were using Motorola Android smartphones and Samsung Android tablets but you can also use iPhones and iPads (or mix & match).

Major update of Tracker Document Maker Service available

Tracker Document Maker Service is a Tracker and Alpha Tracker module which handles the production of asbestos reports and other document production.  Users request documents on their PCs and the server does the rest - the requests are queued and the server produces the documents on the user's behalf and then emails them a Word and PDF copy when the document is ready.

We have a major update available now - this is version v1.0.76 SVN15.

This release handles locked and missing templates is much more robust way compared to previous versions. It also has much more sophisticated fault and activity logging built in.

Please contact the office if you would like this update.

Major Alpha Tracker update released (SVN211)

Alpha Tracker, the premium cloud-based system for asbestos surveyors, asbestos consultancies and environmental specialists has just received a major update.

The new release, SVN211, has the following improvements:

• a brand new set-up menu allowing almost every part of the system to be adjusted to suit the user's needs
• new screens and fields extending the information that can be stored relating to asbestos surveys and projects
• better facilities to enter new survey items direct via the web (rather than on a handset)
• better screens for reviewing and editing data sent in by the surveyor
• more flexible diaries using the integrated scheduler
• improving invoicing facilities from within Alpha Tracker itself
• plus lots more!

Please do contact the office to request the update.

Refresher training delivered to LOTS of asbestos surveyors!

We've had a busy week training new asbestos surveyors using Tracker Mobile for the first time, admin staff getting to grips with Tracker and then a session for lots of asbestos surveyors who needed some refresher training:

Next week's training schedule includes an asbestos consultancy switching from Tracker to Alpha Tracker and another group of asbestos surveyors using Tracker Mobile for the first time.

Tracker Dashboard v1.0.175 SVN40

We have a maintenance release of Tracker Dashboard available for installation.  Tracker Dashboard sends automated, personalised emails to anyone in your company (or outside!) with the information they need to run their part of your environmental consultancy business.

This release supports better debugging and system logs to identify issues when staff are not receiving their daily dashboard emails.

Please contact the office to receive this update.

Cargill Taylor go live with Alpha Tracker

Dynamic asbestos consultancy Cargill Taylor have now received their Alpha Tracker training.  They are now busy collecting asbestos survey data using their Samsung Note smartphones and our Tracker Mobile handheld software.

If you would like to use Cargill Taylor's services contact either of the two Cargill Taylor directors:

Rodney Cargill, Director
07570 900807

Ricky Taylor, Director
07805 525365

Tracker manuals refreshed

Kim has been hard at work updating some of the Tracker manuals.  Take a look at http://www.start-software.com/support/manuals/ to see the whole range.

In particular, we have a new manual available for our automated reporting system, Tracker Dashboard - download it here: http://start-software.com/support/manuals/tracker-dashboard/