Miss our live Release 41 webinar? No problem, watch the recording here

Jack & Dan ran through the new features in Alpha Tracker Release 41 on our live webinar:

Jack & Dan presented the Alpha Tracker Release 41 webinar

Don't worry if you missed it, the recording is here on YouTube ready for you to enjoy!

FLS and Alpha Tracker working together - what could it mean for your productivity, efficiency and growth?

FLS - Fast Lean Smart - is the latest integration we have developed for Alpha Tracker.

FLS working together with Alpha Tracker

FLS – Fast Lean Smart - is Europe’s technology leader for workforce management, scheduling, dynamic appointment and route optimisation.

We have been working with our partners at FLS to develop an integration between Alpha Tracker and the Fast Lean Smart schedule and route optimisation technology.  The opportunity to improve the productivity of your site teams is incredible.

 

Their real-time technology is remarkably flexible, is implemented quicker and achieves more accurate schedules than alternatives.  It utilises actual traffic-based driving speeds and self-learning artificial intelligence for job durations. 

The FLS aim is to ensure that their solutions are undisputedly the fastest, leanest, and smartest on the market.

• Fully cost-optimised appointment scheduling
• Actual time of day route planning
• Real-time re-optimisation to reflect in-shift changes

Use this link to find out more: https://www.fastleansmart.com/en/?utm_source=alphatracker

No summer holiday for the Support Desk! 908 tickets solved in August 2024

We've taken on several new clients over the summer and that's had quite an impact on our Support Desk.

New clients lead to more calls as new users need help and support.  That's what we're here for - we're here to help - but it puts quite a workload on our team.  They have all worked hard to deliver our award-winning level of service and solving 908 tickets in a month is a new record.

No summer break for our Support Team

91% of all tickets were responded to within our SLA timescales, and 94% of high-priority problems were solved within 2 hours - quite an achievement!

Free 20-minute webinar - Wednesday 28 August 12 noon - Alpha Tracker Release 41

Join Dan, Kim & Jack on Wednesday 28 August 2024 at noon for our free 20-minute webinar to introduce the new features in Alpha Tracker Release 41.

Join us on Wednesday

It's as easy as clicking this link!  https://us06web.zoom.us/j/88632075774

Do you want to see changes in our Air Monitoring module? We want your feedback

Are you a user of our standard Air Monitoring module within Alpha Tracker and have ideas to improve and extend it?

We're gathering feedback from all of our consultancy clients to gather a list of changes we should be making within Alpha Tracker Release 41.1.

Please drop an email with your ideas to businessmanager@start-software.com or call us on 0333 301 1010.

Check out the Release Notes for Alpha Tracker Release 41

Kim has finished the Release Notes - all 32 pages! - and these are now available for Alpha Tracker Release 41.

Click here to read them: https://alpha-tracker.co.uk/latest-release

Click to see our Release Notes

Here are the other ways you can explore the 500+ updates in this release:

• Watch the highlights video: https://youtu.be/ksfoPfQzdEg

• Read the blog: https://blog.start-software.com/2024/08/alpha-tracker-release-41-is-now.html

• Join the webinar on Wednesday 28th August at noon: https://us06web.zoom.us/j/88632075774.

The Alpha Tracker Mobile update will be hitting the app stores next week and will automatically update the devices used by your site staff.  

Contact support (support@start-software.com) if you would like the update applied to your system and they will agree on a mutually convenient time.