M3 Associates go live with asbestos software Alpha Tracker

Asbestos consultancy M3 Associates based in Luton, UK, has just gone live with asbestos software Alpha Tracker.

M3 Associates offers asbestos surveys and air testing nationwide and can also provide 4 stage clearances and bulk analysis of asbestos samples.

ISO 17020 & 17025 UKAS accredited, M3 has BOHS P401 qualified bulk analysts who can analyse samples taken by their surveyors. All of their asbestos surveyors have BOHS P402 or RSPH Level 3 in Asbestos Surveying and all their analysts have BOHS P403 and P404 or RSPH Level 3 in Air Testing.

M3 Associates welcomes enquiries from new clients.  Click here to contact them via their website.

Kim visited this week to deliver their initial Alpha Tracker training.  Here are some of the photos taken during the training session:

Britain’s death toll from asbestos at crisis level, figures reveal

Interesting and troubling article in The Guardian this morning, see

https://www.theguardian.com/society/2019/jul/07/britains-death-toll-from-asbestos-at-crisis-level-figures-reveal

Click the image to read the article in The Guardian

Regular readers of the blog will know that I have been personally touched by the devastating effects of Mesothelioma, see https://robinbennett.blogspot.com/2018/01/mcp-and-start-software-helping.html.

We've been producing software for the asbestos industry (asbestos consultancies, surveyors and building/estate managers) for 20 years now and each year the expectation has been that the "asbestos problem" will reduce in size.  Articles like this confirm that the problem is actually getting worse, in many respects, and the need to manage asbestos in situ is more important than ever.

If we can help your organisation to manage asbestos, do get in touch.  Our Tracker family of asbestos systems (including the web-based Alpha Tracker asbestos software) has helped hundreds of organisations with their asbestos problem and it contains the world's largest database of surveyed asbestos items.

93% of high priority calls resolved within 2 hours - good result for June 2019

Our support desk (supporting asbestos software Alpha Tracker as well as our other software systems) has had a good June.

They took a total of 616 calls from our clients, and nearly 93% of the urgent calls were resolved within 2 hours. That's a very impressive result.

The trend is pretty static as you can see:

The breakdown of call type might surprise you - most are questions relating to asbestos data collected by surveyors on site - we answer an awful lot of "how do a categorise what I'm seeing" questions...

The second biggest category is "Change request" where asbestos specialist users are asking for new features within Alpha Tracker itself.  If you want a new feature in our software, please do get in touch!