What happened to a quiet summer?!?

We've got 9 (yes, nine!) asbestos software Alpha Tracker installations on the go at the moment for new asbestos consultancy clients across the UK, New Zealand and Australia!

The new asbestos consultancy clients range from "one man band" operations through to multi-national environmental consultancies switching from alternative asbestos software solutions.

This number of installations will keep us busy through to the autumn but do get in touch if you think Alpha Tracker could help you and your business.  We can always squeeze another installation in!

Green Shield Environmental go live with asbestos software Alpha Tracker from Start Software

Alpha Tracker trainer Kim was delighted to meet the asbestos professionals at Green Shield Environmental last week to give them their Alpha Tracker software training.

Green Shield are specialists in asbestos consultancy, surveys, sampling, testing and analysis for both private and public sectors.  They have chosen Alpha Tracker to help them to improve efficiency and productivity both on site and in the back-office.

Here are some of the photos Kim took during the training day and we are looking forward to a long and productive partnership together:

Four more asbestos consultancies choose Alpha Tracker

While I've been away on my summer break we've had four more orders from UK and Australian asbestos consultancies for our asbestos software, Alpha Tracker.  Perhaps I should go away more often!

What is particularly pleasing is that all four companies have had direct experience of other asbestos software and have decided to choose or switch to Alpha Tracker.  We work so hard here at Start to create software which works for accredited asbestos surveying businesses and so it is gratifying that so many clients trust our software in preference to the competition.

As each consultancy goes live, we'll blog with more details.

Improved support desk stats for July 2017

We've just completed our analysis for July 2017 and our stats were slightly better than in June (see http://robinbennett.blogspot.co.uk/2017/07/support-desk-stats-for-june-2017.html).

Support desk supervisor Jack

91% of high priority calls were resolved in time compared to nearly 86% of all calls.  That's not bad at all but there is room for improvement.