It's our ISO9001 and ISO27001 recertification week where we focus on Quality and Information Security

It seems like Catherine has been preparing for months for our ISO9001:2015 and ISO27001:2013  recertifications.  This week, she's been working non-stop with ISO assessor Chris and our ISO consultant Kieran alongside our Telford team to provide evidence of our conformance to the standards.

Catherine, Chris and Kieran

Keeping our ISO certifications is a long and costly process, so why do we put ourselves through it?

ISO9001 has been the bedrock of our business since we started trading.  ISO9001 is a measure of an organisation's Quality Management System, essentially a guarantee that a company will work in an orderly, consistent and measured way.   Our software is used by hundreds of organisations every day and they rely on us to provide a consistent service.  Our Support Desk has never been busier, handling more than 1,000 tickets each month and we aim to deal with each one in a timely and professional manner.

ISO27001 ensures that we treat data and information within our custody with appropriate care and diligence.  It is an internationally recognised standard relating to Information Security specifically and there are not many companies of our size who have spent the time and money necessary to obtain the certification.

We won't know until the end of the week whether any non-conformances have been found, so please do wish us luck!