We've had our 3-yearly ISO9001-2008 certification visit today... what fun!
New auditor, new checks, same result - we passed with flying colours thanks to our Quality Manager Kim's hard work.
As far as we know we are still the only asbestos software company with Quality accreditations (see http://robinbennett.blogspot.co.uk/2014/04/result-of-iso90012008-audit.html and http://www.start-software.com/about-us/certifications/) - it is very hard work to keep to the quality standard but we think it is worthwhile. Hope you think so too!
Great customer feedback x 3!
Three emails just arrived one after the other - and each put a smile on our faces and a spring in our step! Feedback #1... "We smashed our audit! Thank you so much for your help" from a new customer where we have been providing Alpha Five support and mentoring to help them to develop an Intranet quality & audit system Feedback #2... "hi Tom. It looks fantastic! Very well done" from a client reviewing the latest changes to a web data analysis system we have written using Alpha Anywhere , SQL Server and JavaScript Feedback #3... " The launch of Alpha Tracker here is going really well ... thank you so much" from an asbestos consultancy feeling the benefits of their Alpha Tracker asbestos software installation. We really appreciate it when customers take the time to send us feedback like this - it makes the hard work seem worthwhile!
Keeping to the quality standard of ISO 9001 is not an easy thing to achieve. I guess it's really due to your quality manager that you went on to pass the certification with flying colors this time around. In any case, I hope the company keeps up the good work, as quality accreditations can mean a lot for your business. Thanks for the informative read, Robin! More power to you!
ReplyDeleteBarton Wilson @ International Standards Authority, Inc