One of the UK's leading asbestos and environmental consultancies clocked up a Tracker milestone this week - 100,000 projects logged.
When I first designed Tracker I thought I'd be long retired and a multi-millionaire by the time anyone "clocked" Tracker - how wrong I was!
Taking license fees, hardware and support into account, Tracker has probably cost our client £1-2 per project, but has saved £10s or even £100s per report in reduced admin costs, quicker report production and increased efficiencies. Not a bad return on investment.
A few other customers are rapidly approaching the same landmark and so perhaps we need to look at extending Tracker to support 1,000,000 projects? Surely, I'll be retired by then...!?
Great customer feedback x 3!
Three emails just arrived one after the other - and each put a smile on our faces and a spring in our step! Feedback #1... "We smashed our audit! Thank you so much for your help" from a new customer where we have been providing Alpha Five support and mentoring to help them to develop an Intranet quality & audit system Feedback #2... "hi Tom. It looks fantastic! Very well done" from a client reviewing the latest changes to a web data analysis system we have written using Alpha Anywhere , SQL Server and JavaScript Feedback #3... " The launch of Alpha Tracker here is going really well ... thank you so much" from an asbestos consultancy feeling the benefits of their Alpha Tracker asbestos software installation. We really appreciate it when customers take the time to send us feedback like this - it makes the hard work seem worthwhile!
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