We are one of 20,000+ companies who use the excellent GoCardless direct debit processing facility. GoCardless enables us to collect direct debit payments for our asbestos software subscriptions simply, easily and securely.
We have been contacted by the team at GoCardless to make us aware of a burglary at their offices where 19 laptops have been stolen.
They have assured us that no data related to our customers was on these laptops or has been made accessible because of the theft.
The relevant authorities (police, financial regulators etc) have been made aware and they have used remote-wiping technology to clear the laptops of all data.
If you have any concerns at all about this announcement, please do call our offices and speak to directors Robin Bennett or Elaine Porter directly.
Great customer feedback x 3!
Three emails just arrived one after the other - and each put a smile on our faces and a spring in our step! Feedback #1... "We smashed our audit! Thank you so much for your help" from a new customer where we have been providing Alpha Five support and mentoring to help them to develop an Intranet quality & audit system Feedback #2... "hi Tom. It looks fantastic! Very well done" from a client reviewing the latest changes to a web data analysis system we have written using Alpha Anywhere , SQL Server and JavaScript Feedback #3... " The launch of Alpha Tracker here is going really well ... thank you so much" from an asbestos consultancy feeling the benefits of their Alpha Tracker asbestos software installation. We really appreciate it when customers take the time to send us feedback like this - it makes the hard work seem worthwhile!
Comments
Post a Comment