| Jack taking a call from an asbestos surveyor using Tracker Mobile |
About Start Software
Start Software is an award-winning developer and leading publisher of asbestos software, systems for the legal services industry and more.
Want to know more about asbestos software Alpha Tracker? Alpha Tracker is the most used asbestos software in the UK, Australia & New Zealand with more than 60m items of asbestos data stored.
Our legal services software Alpha Legal helps will writers, accountants, solicitors, IFAs and estate agents to communicate securely with clients. Read about developments here on the blog.
Or need help with Alpha Anywhere or Alpha Transform projects or software development? You'll find useful info here.
We're just starting the holiday season here in the UK and we're starting to see a drop-off in calls to our support desk already.
Don't worry though - if you do need help with our asbestos software systems Alpha Tracker, Tracker or Tracker Mobile our support staff will be here 24x7 as usual.
Popular posts from this blog
Three emails just arrived one after the other - and each put a smile on our faces and a spring in our step! Feedback #1... "We smashed our audit! Thank you so much for your help" from a new customer where we have been providing Alpha Five support and mentoring to help them to develop an Intranet quality & audit system Feedback #2... "hi Tom. It looks fantastic! Very well done" from a client reviewing the latest changes to a web data analysis system we have written using Alpha Anywhere , SQL Server and JavaScript Feedback #3... " The launch of Alpha Tracker here is going really well ... thank you so much" from an asbestos consultancy feeling the benefits of their Alpha Tracker asbestos software installation. We really appreciate it when customers take the time to send us feedback like this - it makes the hard work seem worthwhile!
What is the Log4j vulnerability and should I be worried?
The news has been full of a new cyber-security threat that has been causing havoc since the start of the month. Log4j , as it is known, is one of the worst server vulnerabilities to ever have been discovered. In fact, some experts say it is the worst. There's a really good summary of the threat here, on Wired.com: https://www.wired.com/story/log4j-log4shell/ The Log4j vulnerability gives hackers the opportunity to do virtually anything on a compromised server - from running bitcoin mining software (causing your server to run at full speed, essentially disabling all of your server running on it) to exposing user names and passwords, or even installing dreaded ransomware. The UK has been particularly hit with attacks, as this graphic shows: The UK and North America are amongst the areas seeing most hacking attempts At Start Software, we take security really seriously and we have already checked the servers which run asbestos software Alpha Tracker , leg...
664 support calls answered in November 2021 - phew!
Our 24x7 Support Desk had a busy November answering 664 calls. It was the usual mixture of questions, queries, suggestions and problems - all good fun! Busy month on the Support Desk! Overall, we maintained our good performance from the month before with 19 out of 20 queries being resolved within the timescales set by our clients.
Blog Archive
-
-
-
-
-
-
-
- Start Software Support available 24x7 thoughout th...
- Environmental & Site Safety Solutions (ESSS) choos...
- European Asbestos switch to Alpha Tracker
- 10 years in the asbestos software industry and we'...
- Start Software wishes industry friends Redhills & ...
- Tracker Upload Manager update available
- Busiest week ever for Alpha Tracker asbestos systems
- Alpha Tracker Summer 2016 update now available (Re...
- West Four asbestos specialists switch to Alpha Tra...
- Best support month at Start Software - 96% of urge...
- Alpha Tracker Release 21 - the summer blockbuster!
- Two new Alpha Anywhere developers join our team
-
-
-
-
-
-
-
Comments
Post a Comment