About Start Software

Start Software is an award-winning developer and leading publisher of asbestos software, systems for the legal services industry and more.

Want to know more about asbestos software Alpha Tracker? Alpha Tracker is the most used asbestos software in the UK, Australia & New Zealand with more than 60m items of asbestos data stored.

Our legal services software Alpha Legal helps will writers, accountants, solicitors, IFAs and estate agents to communicate securely with clients. Read about developments here on the blog.

Or need help with Alpha Anywhere or Alpha Transform projects or software development? You'll find useful info here.

Latest Support Stats (April 2014)

We answered 422 customer queries and problems last month - wow.  Nearly 9 in 10 were solved within the time-scale set by the customer which is a real achievement for our support staff.

Here is a summary of our performance over the last few months:

Month
In time (%)
In time (H) (%)
In time (total)
In time (H) (total)
Total solved
2014-04
88.86
88.41
375
122
422
2014-03
85.65
82.35
358
140
418
2014-02
83.80
85.64
357
155
426
2014-01
90.62
87.04
618
262
682
2013-12
90.60
92.15
453
176
500
2013-11
87.94
80.69
445
163
506
 
 
 
2606
1018
2954


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