Tracker Filer is an exciting new module for Tracker which will be of huge benefit to all Tracker customers.
Tracker Filer links your email system and the Tracker project folders. It works quietly and efficiently reading emails sent to it (at the special email address trackerfiler@yourcompany.com) and then filing the emails and attachments in the appropriate Tracker folder.
How does it know which folder to use? It reads the email looking for Tracker project numbers! What if it can't find a project number? It emails you back to ask you which project number to use!
You can even "cc" or "bcc" emails to Tracker Filer - so, for example, when you send an important email to your client with the plan of works for the job, cc trackerfiler@ and the email (and attachments) will be filed for you.
v1.0 is now in beta and is available if you contact the office. The module price can be found here.
Great customer feedback x 3!
Three emails just arrived one after the other - and each put a smile on our faces and a spring in our step! Feedback #1... "We smashed our audit! Thank you so much for your help" from a new customer where we have been providing Alpha Five support and mentoring to help them to develop an Intranet quality & audit system Feedback #2... "hi Tom. It looks fantastic! Very well done" from a client reviewing the latest changes to a web data analysis system we have written using Alpha Anywhere , SQL Server and JavaScript Feedback #3... " The launch of Alpha Tracker here is going really well ... thank you so much" from an asbestos consultancy feeling the benefits of their Alpha Tracker asbestos software installation. We really appreciate it when customers take the time to send us feedback like this - it makes the hard work seem worthwhile!
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