About Start Software

Start Software is an award-winning developer and leading publisher of asbestos software, systems for the legal services industry and more.

Want to know more about asbestos software Alpha Tracker? Alpha Tracker is the most used asbestos software in the UK, Australia & New Zealand with more than 60m items of asbestos data stored.

Our legal services software Alpha Legal helps will writers, accountants, solicitors, IFAs and estate agents to communicate securely with clients. Read about developments here on the blog.

Or need help with Alpha Anywhere or Alpha Transform projects or software development? You'll find useful info here.

Latest problem solved analysis statistics

Kim and I have just done our monthly analysis of the time it has taken us to resolve queries and problems raised by customers and here is the latest graph showing the results:

We've got data going back to 2003 as you can see... and what's clear from the results is that we have got better and better over the years at meeting the deadlines set by our customers.  The blue line is the analysis for *all* problems and queries raised; the red one shows the results for problems marked as high priority.

I'm really proud of these results and I enjoy showing them to customers who have long memories and remember the days when we were less professional about our call logging!

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