We've just had an email from a software development client who has sold his business and is now heading towards a long and happy retirement.
He emailed to say:
"May I say a huge thanks for all you help over the years..... The best IT company I have ever dealt with in terms of understanding the Customer's needs and talking in plain English. It has been a pleasure and if I can help in any way going forward please let me know"
How kind!
Great customer feedback x 3!
Three emails just arrived one after the other - and each put a smile on our faces and a spring in our step! Feedback #1... "We smashed our audit! Thank you so much for your help" from a new customer where we have been providing Alpha Five support and mentoring to help them to develop an Intranet quality & audit system Feedback #2... "hi Tom. It looks fantastic! Very well done" from a client reviewing the latest changes to a web data analysis system we have written using Alpha Anywhere , SQL Server and JavaScript Feedback #3... " The launch of Alpha Tracker here is going really well ... thank you so much" from an asbestos consultancy feeling the benefits of their Alpha Tracker asbestos software installation. We really appreciate it when customers take the time to send us feedback like this - it makes the hard work seem worthwhile!
Comments
Post a Comment