If you've just completed one of our customer satisfaction questionnaires, thanks for taking the time and effort to do so. We really appreciate all feedback (good and bad) and we are all very keen to take note and act upon it.
Compared to last year, our overall scores are down a bit, but only a bit! Overall, across all categories, you've scored us 8/10. It is good to see that the "Staff" category scores the best - 9/10 overall.
We've had a really difficult few months with long-term staff sickness in the team combined with my family bereavement, so if you feel like we've not quite been on the ball, we appreciate your continued support and business.
Please post a comment or two if you'd like to see the full results - Kim will delight in analysing them and putting another blog up!
Great customer feedback x 3!
Three emails just arrived one after the other - and each put a smile on our faces and a spring in our step! Feedback #1... "We smashed our audit! Thank you so much for your help" from a new customer where we have been providing Alpha Five support and mentoring to help them to develop an Intranet quality & audit system Feedback #2... "hi Tom. It looks fantastic! Very well done" from a client reviewing the latest changes to a web data analysis system we have written using Alpha Anywhere , SQL Server and JavaScript Feedback #3... " The launch of Alpha Tracker here is going really well ... thank you so much" from an asbestos consultancy feeling the benefits of their Alpha Tracker asbestos software installation. We really appreciate it when customers take the time to send us feedback like this - it makes the hard work seem worthwhile!
Thank you so much for your professional and effective help.
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am saying hart fully thanks for u and ur blog for sharing this meaningful article. @ Shaik
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