About Start Software

Start Software is an award-winning developer and leading publisher of asbestos software, systems for the legal services industry and more.

Want to know more about asbestos software Alpha Tracker? Alpha Tracker is the most used asbestos software in the UK, Australia & New Zealand with more than 60m items of asbestos data stored.

Our legal services software Alpha Legal helps will writers, accountants, solicitors, IFAs and estate agents to communicate securely with clients. Read about developments here on the blog.

Or need help with Alpha Anywhere or Alpha Transform projects or software development? You'll find useful info here.

Another 90%+ month for the Support Desk! Congrats Zac & team

Our Support Team resolved 977 tickets in July 2025.  

We ask each caller "When do you need this resolved by?" and that's how we measure our performance.  In July, 91% of all tickets were resolved in the caller's stated timescale, and 98% of high priority tickets were solved on time.  That's quite a performance!

Zac and Melika reviewing a sticky ticket

We're improving our automatic ticket emails this month so watch this space!

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Great customer feedback x 3!

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