Some Alpha Tracker users are experiencing an email issue affecting the delivery of asbestos reports and quotations. We are investigating now and expect to have a solution by noon on 10 August 2023.
![](https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjmQVKDUHnVBK_4nkV8tj7oaZAENWd1H042qxaHAG3EfnPys0ShbF8jrNDg8gjRMXcElnFqt_bz_B9d8-PxAISXC8sakBVNegxeTce9os4tYOZuYPHtQS0lTHYOk6NIAbOyzKyX2bvCmduvKJhW1IasDJzaQCxS8mt-8yg2jRt1Zz-h1uLSKS-kIFrfaKIh/w400-h400/shutterstock_1776026852.jpg) |
Email issue 10 August 2023 |
The documents themselves are being created and can be downloaded from the report and and quotation folders until the problem is resolved.
UPDATE @ 12:00 on 10/8/2023 - the solution is being applied to servers now. Please bear with us and only contact the support teams if you have not already logged a ticket, thank you
UPDATE @ 15:30 on 10/8/2023 - we believe that all affected servers have been patched. Please do contact us if you believe your system still has an issue, thanks. Sorry for the inconvenience today