Dan & Kim are running our final summer Alpha Tracker webinar on Wednesday 20 August at noon (UK time). Dan modelling a hard hat - all a bit disturbing, really Register for free here https://us06web.zoom.us/webinar/register/WN_4mflGyntTMaIFbtInEPNbw and learn about the various methods for designing and completing risk assessments within Alpha Tracker . The webinar will benefit asbestos, water hygiene and hazmat users of Alpha Tracker who need their staff to complete risk assessments of any type before starting site work. See you at the webinar!
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Another 90%+ month for the Support Desk! Congrats Zac & team
Our Support Team resolved 977 tickets in July 2025.
We ask each caller "When do you need this resolved by?" and that's how we measure our performance. In July, 91% of all tickets were resolved in the caller's stated timescale, and 98% of high priority tickets were solved on time. That's quite a performance!
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| Zac and Melika reviewing a sticky ticket |
We're improving our automatic ticket emails this month so watch this space!
Sorry! Alpha Draw has a temporary problem on Android 14 (and older). Android 15+ and iOS (Apple) devices are OK
We're sorry, but our site plan drawing app, Alpha Draw, is experiencing a problem on devices running older versions of Android (14, 13 and older). It is fine on Android 15, Android 16 and iOS (Apple) phones and tablets.
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| Sorry - Alpha Draw is having issues on older Android versions |
We'll fix the issue as soon as we can. In the meantime, please use a newer device if you can (or allow your phone/tablet to update to a later Android version).
You can now change your Alpha Tracker (and Tracker Mobile/MDS) password within our Alpha Tracker Mobile app
There's a new version of Alpha Tracker Mobile in the app stores (Google and Apple).
This upgrade gives staff the means to change their Alpha Tracker password and Tracker Mobile/MDS (asbestos site data capture) password within the app with no need to log into a laptop.
Do contact Support if you need any more information or help.
Our Asbestos Re-inspection webinar is available on YouTube and our website
Our 18th(!) Alpha Tracker webinar is now available to watch on YouTube and our website.
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| Jack talking about the "push" asbestos re-inspection process |
Kim, Robin & Jack explain the recommended ways to undertake asbestos re-inspections in Alpha Tracker. Learn the back-office and site processes involved and the key choice between the office-led "push" method and the surveyor-led "pull" process.
Register to watch our upcoming webinar about risk assessments here: https://us06web.zoom.us/webinar/register/WN_4mflGyntTMaIFbtInEPNbw
Congratulations Judy, Jaime & Leanne - Alpha Tracker Pty's best year ever
Many congratulations to our South Australia-based Alpha Tracker team - Director Judy along with Jaime & Leanne!
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| Congratulation Judy! |
It looks like it has been the best year ever for our Australian & New Zealand Alpha Tracker business. A raft of new consultancy, university and Health Board clients have helped the team to grow.
Many of our UK Alpha Tracker customers will also know Judy (especially) well - she often helps with UK asbestos report templates as well as helping Product Manager Jack with new feature ideas.
Judy and team pinged over quick celebratory selfies!
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| Judy & Jaime |
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| Leanne |
Welcome TRAC Associates - our latest Alpha Tracker asbestos consultancy
It's great to have some of the asbestos surveyors from TRAC Associates here today, working with Alpha Tracker Specialist Kim in our training suite. TRAC are here to learn basics of the Alpha Tracker asbestos software including how to complete asbestos surveys using our site data capture app.
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| The TRAC asbestos consultants with Kim |
TRAC Associates specialises in identifying and managing asbestos risk for commercial and public-sector clients across the UK. With decades of combined experience, their team works confidently across a wide variety of buildings and operational environments — from schools and hospitals to complex redevelopment projects.
They are known for delivering high-quality services under demanding operational conditions and tight commercial timescales, always remaining responsive to their clients' priorities without compromising on safety or quality.
With strong technical competencies, sector-specific qualifications, and deep construction industry experience, TRAC Associates is often engaged from the early design stages of complex projects through to the safe removal of asbestos. Their involvement helps reduce risk and supports informed decision-making at every phase of a redevelopment scheme.
Their services include detailed asbestos surveying, real-time air monitoring, and strategic risk management consultancy — all aimed at helping clients remain compliant, protected, and in control.
Core Services:
- Asbestos Surveying – Accurate identification of asbestos-containing materials.
- Air Monitoring – Ensuring environmental safety during and after asbestos works.
- Risk Management – Strategic support to manage and mitigate asbestos risks across the built environment.
We are delighted to be working with TRAC and supporting their growth through the use of Alpha Tracker.