The New Year is always a good time to reflect & plan and
this year is especially important for us because it is the 10th anniversary
of bringing Tracker to the market.
We’ve been at the top of the asbestos consultancy industry
for a decade now and we intend to continue for another 10 years more (at
least!).
2012 saw some huge changes to Tracker including:
- massive improvements to
Tracker Mobile
including mix-and-match support for iPhones, iPads, Android tablets &
smartphones
- new features in
Tracker
Dashboard giving you the information you need to run your business delivered
direct to your Inbox
- a brand new module –
Tracker Filer
– acting as an extra pair of hands, filing emails and attachments in your
Tracker system
- new options and facilities within
Tracker
Web Server connecting you to your customers better than ever before
- the option to record lab data directly on iPads within
Lab Tracker
- another new module –
Resource
Tracker Sync – to give you the option of synchronising your Resource
Tracker diary to Google or Exchange calendars.
Our next plans include a fully “cloud” based version of
Tracker (called “Alpha Tracker”) which we’ve been working on for 9 months now
and launching this product into a number of foreign markets, starting with
Australia. There is some early information here:
http://start-software.com/tracker/modules/alpha-tracker/.
We know we’re not perfect but we continue year on year to
improve our service to you and we continue to improve our helpdesk (see
http://start-software.com/support/performance-charts/).
At our last ISO9001 inspection we passed with flying colours again which was a
testament to my team’s continued hard work. We’ve also launched a
brand new portal for you, our
customers, which enables you to have direct access to the information about
projects and problems we are working on for you.
For our business to continue to grow we need to keep our
existing customer base and build upon it with new companies coming on line with
Tracker. This year has seen a number of new Tracker users including some
of the industry’s biggest consultancies as well as some of the smallest
too. What is really satisfying is that surveyors leaving existing Tracker
businesses and starting their own businesses often ask us for our
Tracker Lo-Start system
– Tracker genuinely is popular with directors, management and surveyors alike.
We are now working to complete Alpha Tracker whilst starting
a new project in conjunction with the
University of Wolverhampton to bring
“smart tag”
RFID
technology to the asbestos consultancy market.
If you are interested in being the first
consultancy to use this exciting new technology, get
in touch and I can explain what it could mean to your business.
Here’s to another 10 years.
Cheers,
