| Jess Humphries |
About Start Software
Start Software is an award-winning developer and leading publisher of asbestos software, systems for the legal services industry and more.
Want to know more about asbestos software Alpha Tracker? Alpha Tracker is the most used asbestos software in the UK, Australia & New Zealand with more than 60m items of asbestos data stored.
Our legal services software Alpha Legal helps will writers, accountants, solicitors, IFAs and estate agents to communicate securely with clients. Read about developments here on the blog.
Or need help with Alpha Anywhere or Alpha Transform projects or software development? You'll find useful info here.
Let me introduce Jess Humphries, our new Customer Services assistant working out of our Telford office.
Jess has joined us to work alongside Jack and Elaine on the support desk, helping our Alpha Tracker asbestos software customers with questions and queries. She also prepares quotations for new work and books orders for new systems or asbestos report template changes into our own Alpha Tracker system.
Next time you call our UK support number, 0333 301 1010, you'll likely speak to Jess. Do say hello!
Popular posts from this blog
The news has been full of a new cyber-security threat that has been causing havoc since the start of the month. Log4j , as it is known, is one of the worst server vulnerabilities to ever have been discovered. In fact, some experts say it is the worst. There's a really good summary of the threat here, on Wired.com: https://www.wired.com/story/log4j-log4shell/ The Log4j vulnerability gives hackers the opportunity to do virtually anything on a compromised server - from running bitcoin mining software (causing your server to run at full speed, essentially disabling all of your server running on it) to exposing user names and passwords, or even installing dreaded ransomware. The UK has been particularly hit with attacks, as this graphic shows: The UK and North America are amongst the areas seeing most hacking attempts At Start Software, we take security really seriously and we have already checked the servers which run asbestos software Alpha Tracker , leg...
664 support calls answered in November 2021 - phew!
Our 24x7 Support Desk had a busy November answering 664 calls. It was the usual mixture of questions, queries, suggestions and problems - all good fun! Busy month on the Support Desk! Overall, we maintained our good performance from the month before with 19 out of 20 queries being resolved within the timescales set by our clients.
We have packed up at FAMANZ - come and find us at UKATA, Asbestonomy and EAF later this year
We love taking our Alpha Tracker stand to conferences and exhibitions. Kim & Judy have just finished up at FAMANZ 2025 in Queenstown, New Zealand, and they met so many wonderful Australian and New Zealand Alpha Tracker users. What a fabulous event FAMANZ was again this year We'll be making an appearance at events organised by UKATA , Asbestonomy and EAF later this year, and elsewhere. Come and find us, say hello, and find out what Alpha Tracker can do for your asbestos, water and fire consultancy.
Blog Archive
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- Feedback from a new Alpha Tracker asbestos consult...
- Welcome Jess to the UK team
- AllTold reaches a milestone - first 100 users online
- New Alpha Tracker feature - capture and log an enq...
- What happens if... read about our backup and "disa...
- Alpha Tracker Release 29 - beta 4 is now available...
- Exciting new phase for Asbestoprobe
- 94% of high priority support calls resolved within...
- More UK asbestos consultancies switch to Alpha Tra...
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