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About Start Software

Start Software is an award-winning developer and leading publisher of asbestos software, systems for the legal services industry and more.

Want to know more about asbestos software Alpha Tracker? Alpha Tracker is the most used asbestos software in the UK, Australia & New Zealand with more than 60m items of asbestos data stored.

Our legal services software Alpha Legal helps will writers, accountants, solicitors, IFAs and estate agents to communicate securely with clients. Read about developments here on the blog.

Or need help with Alpha Anywhere or Alpha Transform projects or software development? You'll find useful info here.

August 2014's monthly update to Alpha Tracker has been released (SVN647)

August 2014's monthly update to Alpha Tracker is now publicly available.  This is update SVN647.

Here is a YouTube video which runs through the key changes: https://www.youtube.com/watch?v=nXHpT7eoLW8



The August update has 37 improvements and bug fixes to the software since the July update.

All new features are fully documented in both the release notes and updated User Guides.

Key new features in SVN647

1 We have a new mobile-friendly "job summary sheet" available for display on a surveyor's phone or tablet.  This shows the key information from the job without needing to print out any paperwork!

2 You can now import survey data (from another consultancy, for example) straight from Excel import sheets

3 We have changed the way that we control who can Approve or Sign off a report.  Only users in the "Quality" or "Superuser" security groups will now be allowed to do this

4 The emails which are automatically sent when a new project is created can now be customised by you - there is a template facility to allow you to include any information (in any format) from the project screen

5 The milestones feature is now quicker to use - double-click on the date and the system will enter your name and today's date automatically.

There are many more new features in this release and 8 important bug fixes.  See the release notes at the bottom of the Alpha Tracker product page for more information.

The update is ready to download and install through the Setup|System|Software Updates button.  If you need help to run the update, please do contact the support desk.

Tracker News newsletter changes

The August Tracker News newsletter is almost ready and we'll be sending it via a managed newsletter system from this month - there are now too many recipients for us to send it via email!

You can also sign up at our new Tracker News sign-up page: http://start-software.com/tracker/newsletter/

Tracker News on the Start Software website

Alpha Tracker Document Maker v1.4.328 SVN53 now available for download

The latest version of Alpha Tracker's document generator module is now available for download.

Alpha Tracker Document Maker generates quotations, project documents and asbestos survey reports for Alpha Tracker users and the latest version (v1.4.328 SVN53) has cosmetic improvements when inserting multiple lab certificates into an asbestos report.

Download the latest version from http://alpha-tracker.co.uk/asbestos or contact the office for assistance.

Start Software Support Stats - August 2014


Our support desk has had another good month solving 94% of urgent queries in the time-frames set by our customers:

Month
In time (%)
In time (H) (%)
In time (total)
In time (H) (total)
Total solved
2014-08
90.57
94.30
413
149
456
2014-07
88.60
91.32
513
200
579
2014-06
91.57
96.22
456
178
498
2014-05
87.99
91.61
403
142
458
2014-04
88.86
88.41
375
122
422
2014-03
85.65
82.35
358
140
418
 
 
 
2518
931
2831
 
The success rate for less urgent calls was also good at 90% this month.

The following graph shows that the trend continues to improve:

Our support stats continue to improve month-on-month

Leading asbestos consultancy Fibre Management Ltd goes live with Alpha Tracker

Fibre Management Ltd (FML) offer a complete and independent asbestos service for their clients from initial consultancy through to:

  • Asbestos Surveys – Management, Demolition or Refurbishment
  • Asbestos Registers / Plans / Drawings / CAD
  • Asbestos Management
  • Asbestos Management Plans tailored to your needs
  • Tender Documentation /Assessment, Scope of works
  • Risk Assessments
  • Asbestos Removal Project Management
  • Asbestos Sampling
  • Asbestos Training
  • Lead Paint Sampling

Their objective is to provide a specialised, site specific and cost effective asbestos management service, with their clients' safety and legal compliance at the forefront.

Fibre Management Ltd's excellent and informative website
Today the directors, management and surveying team received their Alpha Tracker and Tracker Mobile training so that they can go live with automated asbestos surveying from on-site tablet through to report PDF and their client portal!

One of FML's professional surveying team in action with Tracker Mobile on a Samsung tablet

Fibre Management's busy admin office
If we can help you to streamline your asbestos consultancy business, please do get in touch.

Latest AlphaValidator now available - v1.0.36 SVN15

The latest version of AlphaValidator is now ready for download from http://start-software.com/tracker/modules/alphavalidator/.

Alpha Validator checks the data sent in by asbestos surveyors both at the point of upload and just before the report is produced and is an integral part of the Alpha Tracker asbestos software system.

Example AlphaValidator data check report

The latest version, v1.0.36 SVN15, has a new standard data check which confirms that all items marked as samples ("S"), cross-references ("X") or previously sampled ("PS") items are all correctly numbered.

Download the latest version from http://alpha-tracker.co.uk/asbestos or contact the office for advice.

YouTube video of the July 2014 Alpha Tracker update

We previously blogged with details of the July 2014 update to Alpha Tracker.

Here is a YouTube video which runs through the key changes: https://www.youtube.com/watch?v=Blew2G77h8g



You can see the June update video here.

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